Medical Assistance
Did you know you can process your request faster online? If you’re not in an emergency, simply use our digital assistance tool, available 24/7, and you’ll receive a case number right away.
Contact the medical assistance in case of emergency:
In case of life-threatening emergencies, please call immediately the emergencyservices of the country you are visiting. The emergency number in EU is 112.
The number above is the AXA Schengen line. After selecting your language, press1 for medical assistance, press 3 for a reimbursement question.