Discover AXA Schengen Essential Insurance

AXA Schengen does not process visa applications. We provide the travel insurance document that is one of the requirements for your Schengen visa application. For the actual visa application process, you will need to contact the embassy or consulate of the Schengen country you plan to visit. For useful information about visa applications, you can consult our guide to obtaining a visa.

Yes, you will receive your insurance certificate immediately after your payment is processed. The document will be sent to your email address and will also be available for download on your purchase confirmation page. This certificate contains all the information required by embassies for visa applications, including coverage amounts, policy dates and emergency contact information. Please check your spam/junk folder if you don't see it in your inbox within a few minutes of purchase.

Our insurance certificates display all information prominently, making them easily acceptable by all Schengen embassies. We format our certificates specifically to highlight these key requirements for consular officers.

Schengen embassies require that your insurance certificate clearly indicates:

• Your full name and date of birth matching your passport
• Coverage for the entire duration of your planned stay
• Minimum coverage amount of €30,000 for medical expenses
• Coverage for emergency medical treatments
• Coverage for medical repatriation
• Validity in all Schengen countries

Yes, our Schengen insurance covers all Schengen Area countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

Coverage is valid throughout the Schengen Area during your stay, regardless of the specific Schengen countries you plan to visit. The insurance meets the requirements for visa applications to any Schengen country.

Yes, we offer a full refund if your visa application is refused. Here is the simple process :

• Send us an email at info.schengen@axa-schengen.com with the following information:
  • First name
  • Last name
  • Policy number
  • Purchase date
  • Visa review date
  • Additional comments
• Attach a copy of the official visa refusal letter from the embassy/consulate. The document must contain the insured's name as well as a date and stamp from the embassy.
• We will process your refund within 5 to 7 business days to your original payment method.

Additionally, with our Essential, Premium and Annual plans, you are also covered in the United Kingdom, Ireland and Cyprus. Please note that our Basic plan only covers the Schengen Area.

If you travel frequently, consider our Annual plan, which offers annual insurance for multiple trips per year. It's a great way to stay covered without having to buy insurance for each trip individually.

We accept the following payment methods:

• Credit/debit cards: Visa, Mastercard, American Express
• PayPal
• iDeal (for Dutch customers)
• Apple Pay
• Google Pay

All these payment methods are secure and do not generate any additional fees.

Our prices and payments are only in euros. But don't worry! When you pay with your credit card, your bank will convert the amount to your local currency at the current exchange rate.

Here are some points to remember:

• Your bank might charge small foreign currency conversion fees (this is set by your bank, not by us)
• Your credit card statement will display the equivalent amount in your local currency
• The final price in your local currency depends on the exchange rate at the time of purchase

You can also select a secondary currency in the payment process to see an estimated rate. Just remember that the final price will always be processed in euros.

If you are concerned about the exchange rate, check with your bank their current euro conversion rate before making the purchase.

Our website allows you to display prices in different currencies to help you understand the cost of your insurance:

• In the top right corner of our site, you can select your preferred currency from several available options
• Prices will then be displayed in this currency, with an indicative exchange rate
• You will be able to see the converted amounts throughout the purchase process

Please note that this feature is for informational purposes only. Although prices are displayed in your local currency, the final payment will always be processed in euros. The actual exchange rate will be the one applied by your bank or payment provider at the time of the transaction.